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Buyer shall place orders with Seller by mail, telephone, facsimile and/or
electronic mail. Seller shall confirm receipt of orders only when specified
by Buyer. To be valid, orders must include, but not limited to, Buyer
name, address (bill-to and ship-to), reference number, purchasing agent,
Seller item number and description, shipping method and carrier, date
of order and delivery. Orders with erroneous product cost may be released
with the corrected cost on Buyer's invoice without informing Buyer in
advance.
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A $10.00 handling charge will be included on all Buyer purchase orders
with a value of less than $250.00.
- Seller
shall have the absolute right to establish the price of the products
to be purchased by the Buyer. Seller shall provide the Buyer with at
least thirty (30) days notice in the event of any changes in the purchase
price. This does not include erroneous product costing on Buyer's purchase
orders.
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Terms of delivery are F.O.B. point of shipment for all domestic and
international orders. Risk of loss/damage and title shall pass to Buyer
upon delivery of the products to the Buyer or carrier, as the case may
be.
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Seller shall make all reasonable efforts to ensure orders are released
in their entirety.
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Seller shall make all reasonable efforts to notify Buyer when an order's
release date is extended ten (10) business days beyond the date of delivery.
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Each product shall be contained within a clear polyethylene bag for
cleanliness.
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Where applicable, each product shall have a bar code label affixed onto
the bag.
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All shipper cartons shall contain a specific amount of product and conform
to Seller's standards and specifications. Seller shall generate a packing
slip that shall be affixed onto one (1) shipper carton of the order.
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Seller, for a fee, shall perform additional services as requested by
the Buyer, such as: labeling, insert literature, inventory, drop-ship
and partial release orders.
- The
Seller shall invoice the Buyer the day the order is released to the
Buyer or carrier, as the case may be. Invoices shall include, but not
limited to, Buyer name, address (bill-to and ship-to), reference number,
terms for payment, Seller item number and description, shipping method
and carrier, date of release and payment due date. Each invoice shall
reference one (1) purchase order.
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Terms of payment, unless otherwise expressly agreed in writing are net
thirty (30) days from the invoice date, in U.S. Dollars.
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Buyer agrees to inspect, test and accept or reject product(s) delivered
by or for Seller within thirty (30) days after invoice date and all
product(s) delivered shall be conclusively deemed accepted and to conform
to contract requirements unless rejection is made or specific objection
or notice of nonconformity is given in writing within such thirty (30)
days period.
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Under no circumstances can product(s) be returned for the following
reasons, but not limited to, discontinued product, drop-to or special-order
product, third party shipments, expired product, open or defaced product,
used product.
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Buyer must obtain a return goods authorization (RGA) number before returning
any and all products to Seller. Products returned by Buyer without a
RGA will not be acknowledged by Seller. RGA is valid for thirty (30)
days after date of issue. RGA shall include, but not limited to, Seller
invoice number and date, product item number and description, reason
for returning product(s).
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Seller shall inspect product(s) returned by Buyer. Seller than shall
either accept or reject product(s) delivered to Seller. If accepted,
Buyer shall receive a memorandum crediting their account. Credit memos
are not transferable. Monetary refunds are prohibited. If rejected,
at Buyer's options shall receive product(s) at their expense or allow
Seller to discard product(s).
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Product(s) that are returned to Seller due to Buyer's error are subject
to at least fifteen percent (15%) of the product cost for handling and
restocking by the Seller.
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Under no circumstances shall the Buyer create a debit memo or "short
pay" for price, discount and quantity discrepancies (resulting
from shortages, damages, wrong items) without expressed written consent
from Seller.
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Seller shall submit to Buyer an accounting of all outstanding invoices
and monies owed to Seller. Statements shall be forwarded to Buyer, at
least monthly where appropriate.
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Buyer agrees to pay Seller the cost of collection of over due invoices,
including, without limitation, attorney's fees. All amounts not paid
when due shall bear interest at the lesser of eighteen percent (18.0%)
per annum or at the highest rate permitted by law.
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Seller shall have the absolute right to withhold the Buyer's order if
Buyer is in default of their terms of payment.
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Buyer shall comply with and require its agents and employees to comply
with any and all directions, safety notices, warnings and other instructions
that may be furnished by Seller or of which Buyer is aware, and shall
use and require its agents and employees to use reasonable care in the
handling and use of the product(s). Buyer agrees to disseminate any
product safety data sheets, safety notices, warnings and other instructions
to any person who is exposed to such hazards.
- Seller
shall conduct recalls and advisory warnings to ensure that all applicable
products apply to U.S. Food and Drug Administration and CE (Communaute
Europeenne) Medical Device Directive (MDD) 93/42/EEC standards and specifications.
Batch/Lot information shall be included on each bar code label that
is affixed onto a bag containing individualized product. Advisory/recall
notices shall be available for issue by mail, telephone, facsimile electronic
mail or advertisement and shall include, but not limited to, product
group, product type, sales area and date of manufacture.
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Seller shall have the absolute right to make additions, deletions and
modifications to its' procedures without giving notice to Buyer at any
time. These guidelines are not to be construed as a contract or agreement
between Seller and Buyer.
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